Shipping Policy
At Sea Moss Wellness, we are dedicated to providing you with exceptional service from the moment you place your order to the moment it arrives at your doorstep.
Please review our shipping policy outlined below to understand our shipping procedures and timelines:
Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods and Timeframes:
- We offer standard shipping and expedited shipping options.
- Standard Shipping: Delivery typically takes 3-7 business days within the continental United States. Remote areas may require additional time for delivery.
- Expedited Shipping: For customers who need their orders sooner, we offer expedited shipping options with delivery typically within 1-3 business days within the continental United States. Additional fees may apply for expedited shipping.
Shipping Rates:
- Shipping rates are calculated based on the weight of the package, destination, and selected shipping method.
- Free shipping may be available for orders exceeding a certain value, as specified on our website or during promotional periods.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can track your order using the provided tracking number on our website or through the carrier's website.
International Shipping:
- We currently do not offer international shipping.
Shipping Restrictions:
- We comply with all local, state, and federal regulations regarding the shipment of our products. Some locations may have restrictions or regulations on the importation of certain supplements. It is the responsibility of the customer to ensure compliance with local regulations before placing an order.
Shipping Address Accuracy:
- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.
- If you need to update or correct your shipping address after placing an order, please contact our customer service team as soon as possible for assistance.
Delivery Issues:
- In the rare event of a delivery issue such as a lost or damaged package, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure that you receive your order in a timely manner.
Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with Sea Moss Wellness is smooth and enjoyable.
Thank you for choosing Sea Moss Wellness for your sea moss supplement needs.
We appreciate your business!