Our Privacy Policy

Thank you for being a valued member of the Sea Moss Wellness community ("Company," "we," "us," or "our").

Your privacy and the protection of your personal information are paramount to us.

This policy provides detailed insights into how we handle your information when you:

Visit our website at seamosswellness.com
Interact with us through sales, marketing, events, or other related activities

Definitions for Clarity:

"Website" refers to any website of ours that links to this policy.
"Services" encompasses our Website and other related services, including sales, marketing, or events.

Purpose of this Policy:

Our aim is to transparently explain what information we collect, how we use it, and your rights regarding it. If any terms in this policy are not agreeable to you, please cease using our Services immediately.

Information Collection:

We collect personal information that you provide voluntarily when registering on the Website, expressing interest in our products and Services, participating in activities on the Website, or contacting us.

The personal information collected varies based on your interactions with us and the Website, your choices, and the products and features you use. This includes:

Personal Information: Names, email addresses, phone numbers, mailing addresses, usernames, passwords, billing addresses, and debit/credit card numbers.
Payment Data: Information necessary to process your payments, like payment instrument number and security code. Payment data is stored by our payment processors Shopify, Amazon Pay, PayPal, and Google Pay.

We require that all information provided be accurate and current.

Automated Information Collection:

When you navigate our Website, we automatically collect certain information. This includes device and usage data like IP addresses, browser characteristics, operating system details, language preferences, referring URLs, and other technical information for maintaining website security, operational efficiency, and internal analytics.

Collected data comprises:

Log and Usage Data: Service-related data, diagnostic information, and performance metrics recorded in log files.
Device Data: Information about your accessing device, including IP addresses and hardware details.
Location Data: Both precise and general information about your device's location, which varies based on device settings and usage.

Usage of Your Information:

The collected information is utilized for various business purposes, such as account management, feedback requests, user communication facilitation, service and administrative updates, security enhancements, contract enforcement, legal request responses, order management, service delivery, user inquiry responses, marketing, and targeted advertising.

We process your information based on legitimate business interests, contractual performance, your consent, and/or compliance with legal obligations.

Data Sharing and Disclosure:

We may share your data for various reasons, including consent, legitimate interests, contract performance, and legal requirements. Specific situations may include business transfers and legal proceedings.

Data Retention:

Your personal information is retained only as long as necessary for the purposes outlined in this notice, complying with legal, accounting, or reporting requirements. We take steps to delete or anonymize your information or, if not possible, securely store and isolate it from further processing until deletion is feasible.

Information Security:

We implement appropriate security measures to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security of your data. Transmission of information to and from our Website is at your own risk.

Minor's Privacy:

We do not intentionally collect data from individuals under 18. If we become aware of such collection, we will take steps to delete the information. Parents or guardians can contact us for data removal requests.

Your Privacy Rights:

You can review, update, or delete your account information by contacting us. For marketing opt-outs, follow the unsubscribe instructions in our emails or contact us directly.

Cookie Usage:

Cookies are employed to analyze web traffic and improve our website. You can accept or decline cookies, but this may impact your website experience.

Do-Not-Track Features:

We currently do not respond to Do-Not-Track signals due to the lack of a uniform standard.

California Residents:

California residents have specific rights regarding their personal information under the "Shine The Light" law and CCPA.

Updates to this Notice:

This policy may be updated periodically. We will notify you of significant changes through our Website or direct communication.

Contact Us:

For any questions or concerns about this notice, reach us at support@seamosswellness.com or call 1-240-266-0588.

Accessing Your Data:

Depending on your location, you may have rights to access, modify, or delete the personal information we collect.